This website belongs to Alsiter, S.L. (Sumus Hotel Monteplaya) and to Hotel Stella, S.L. (Sumus Hotel Stella & Spa), from now on called Sumus Hotels Group.

1. 1. IDENTIFICATION

   HOTEL STELLA, S.L.. C/ PUNTAIRES, 1 - 08397 PINEDA DE MAR (Barcelona), and HOTEL MONTEPLAYA ALSITER, S.L.. PASSEIG MARITIM, 50 - 08380 MALGRAT DE MAR (Barcelona) from no won SUMUS HOTELS GROUP, is responsable of the users’ personal data treatment, and hereby informs that those data will be treated according to the European regulations (UE) 2016/679 of April 27th (GDPR) and the Organic  Law 3/2018 of December 5th (LOPDGDD), from which you can find the treatment information below:

   2. INFORMATION AND CONSENT

   By accepting this Privacy Policy, the user agrees that has been properly informed and gives his/hers consent in a free, informed, especific and unequivocal way for thos personal data that are provided to us through our website, located at the URL  www.sumushotels.com/ (from now on “Website”), to be treated by SUMUS HOTELS GROUP, as well as the data coming from his/her navigation and any other datat that can be provided in a future to SUMUS HOTELS GROUP in a clear and easy way.

    

   3. COMPULSORINESS OF DATA PROVIDING

   The data we request at the forms in our Website are general, compulsory (except in specific fields that may not be), to comply with the established purposes.

    

   In case that the data are not correctly profided your request may not be satisfied or answered, without prejudice of the free visualization of the Website contents. 

    

   FOR WHAT PURPOSE WILL SUMUS HOTELS GROUP TREAT THE USER'S PERSONAL DATA?

   The personal data provided through the Website will be processed by SUMUS HOTELS GROUP in accordance with the following purposes:

    

   Data provided for booking, both through the Website and (call center, email or chat) for individual or group bookings:

   • Identification data:ID Number or Passport, first name, surname, nationality.
   • Contact details: email address, telephone number.
   • Transaction data of goods and services in SUMUS HOTELS GROUP : Products and services purchased or over which you show interest.
   • Stay preferences.
   • Economic data,Credit card: financial.
   • Other data: data provided by the interested parties themselves in the open fields or through the call made.
   • Navigation data, Wifi connection.

    

   2. Data provided through the booking form at the Website:
   • Identification data: first name, surname, address, nationality.
   • Contact details: email address, telephone number.
   • Transaction data for goods and services (Credit Card)
   • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
   • Navigation data.

    

    

   3. Data provided for blog publications owned by SUMUS HOTELS GROUP
   • Identification data: first name, surname, address, nationality.
   • Contact details: country of residence, email address.
   • Navigation data.

    

    

   4. Data prior to modification and cancellation of reservations:
   • Identification data: first name, surname, address, nationality.
   • Contact details: email address, not phone address.
   • Transaction data for goods and services
   • Economic, financial and insurance data.
   • Other data: data before the interested parties themselves in the open fields of the forms on the Website or in the attached documents.
   • Navigation data

    

   5. Data provided for the Newsletter:
   • Identification data: first name, surname, address, nationality.
   • Contact details: country of residence, email address.
   • Language personal feature data.

    

   6. Data provided on contact and page forms:
   • Identification data: first name, surname, address, nationality.
   • Contact details: email address, telephone number.
   • Transaction data for goods and services
   • Other data: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
   • Navigation data.

    

   In the event that the user provides data of third parties, declares to have the consent of the same and undertakes to transfer the information contained in the Privacy Policy, exempting SUMUS HOTELS GROUP from any liability in this regard. However, SUMUS HOTELS GROUP may carry out periodic checks to verify this fact, adopting the appropriate due diligence measures, in accordance with data protection regulations.

    

   5. WHAT IS THE LEGITIMATION OF THE TREATMENT OF USER DATA?

   The legitimacy of the processing of your personal data will be as follows:

    

   To make reservations, both through the Website and contact center (call center, email or chat) for individual or group reservations: the execution of the contract between the parties. For the execution of analysis on the use of the website, the legitimate interest of SUMUS HOTELS GROUP

   1. For the management of registration as registered user: in the requested consent and, in the cases of verification compliance with the conditions by the user, as well as for the execution of analysis on the use of the website, the legitimate interest of SUMUS HOTELS GROUP . However, if you withdraw your consent, this will not affect the lawfulness of the treatments carried out previously.
   2. For the management and publication of comments or posts sent by users in the BLOGs owned by SUMUS HOTELS GROUP:in the consent given by the user and, in the cases of execution of analysis of the Website, check the preferences and behaviors of the users, as well as carry out a control of the content of the comments, legitimate interest of SUMUS HOTELS GROUP . If you withdraw your consent to the processing of posting the comments, it will be removed by SUMUS HOTELS GROUP from the Website.
   3. For the modification and/or cancellation of your reservation in the execution of the contract between the parties. For the execution of analysis on the use of the website, the legitimate interest of SUMUS HOTELS GROUP
   4. For the sending of Newsletter: in the consent given by the user.
   5. For the sending of contact forms and website: in the consent given by the user. For the execution of analysis on the use of the website, the legitimate interest of SUMUS HOTELS GROUP .
   6. For sending the reservation's reminder: consent given by the user. Legitimate interest of SUMUS HOTELS GROUP.Los consentimientos obtenidos para las finalidades mencionadas son independientes por lo que el usuario podrá revocar solo uno de ellos no afectando a los demás.

   To revoke such consent, the User may contact SUMUS HOTELS GROUP through the following channels:

   E-Mail: contact@sumushotels.com

    

   6. WHAT RECIPIENTS WILL THE USER'S DATA BE SHARED WITH?

   The user's data may be communicated to:

    

   1. Data provided for booking, both through the Website and (call center, email or chat) for individual or group bookings:

   Integrated or affiliated companies, all dedicated to the hotel sector, will need to have access to their data for the correct provision of the selected services. Likewise, your data will be communicated to those entities that own the hotels, in order that they know the conditions of your stay (price, dates, services included, ...), for the sole purpose of being able to provide the services correctly.

    

   2. Data provided to register as a registered user in SUMUS HOTELS GROUP :

   Companies of the group to which SUMUS HOTELS GROUP belongs, only for internal administrative purposes and / or for the purposes indicated above.

    

   3. Data provided through the booking recovery form:

   Companies of the group to which SUMUS HOTELS GROUP belongs, only for internal administrative purposes and / or for the purposes indicated above.

    

   4. Data provided for publications in BLOGs owned by SUMUS HOTELS GROUP:

   The data provided by the user will be published on the Website, so they will be accessible by any user who accesses it.

    

   5. Data provided for the modification and cancellation of reservations :

   Companies integrated or affiliated with the hotel sector, will need to have access to their data for the correct provision of the selected services. Likewise, your data will be communicated to those entities that own the hotels, in order that they know the conditions of your stay for the sole purpose of being able to provide the services correctly.

    

   6. Data provided for the sending of Newsletter, will not be communicated with third parties.

    

   7. Data provided in contact forms and website:

   Companies of the group to which SUMUS HOTELS GROUP belongs, only for internal administrative purposes and / or for the purposes indicated above.

    

   8. Data provided in cart recovery form: cart recovery:

   Companies of the group to which SUMUS HOTELS GROUP belongs, only for internal administrative purposes and / or for the purposes indicated above.

    

   In addition, the data may be accessible by suppliers of SUMUS HOTELS GROUP, being said access necessary for the proper compliance with the legal obligations and / or the purposes indicated above. These providers will not process your data for their own purposes that have not been previously informed by SUMUS HOTELS GROUP .

    

   7. INTERNATIONAL DATA TRANSFERS

   We inform you that your data will NOT be transferred to third countries outside the EU.

    

   8.DATA RETENTION

   Your data will be kept for the following periods:

    

   1. Data provided for the making of reservations, both through the Website and contact center (call center, email or chat) for individual or group reservations: they will be kept during the contractual relationship and, once the contract relationship has been completed, during the limitation period of the legal actions that may arise from it.
   2. Data provided to register as a registered user in SUMUS HOTELS GROUP : as long as the user does not revoke the consent given. However, if you withdraw your consent, this will not affect the lawfulness of the treatments carried out previously.
   3. Data provided for publications in blogs owned by SUMUS HOTELS GROUP The data will be kept as long as the user does not revoke the consent granted.
   4. Data provided for the modification and cancellation of reservations: they will be kept during the contractual relationship and, once the contract is completed, during the limitation period of the legal actions that may arise from it.
   5. Data provided for the sending of Newsletter: they will be kept as long as the user does not revoke the consent given for this purpose.
   6. Data provided in contact forms and website: they will be kept for the period necessary to process and respond to your request and, after the completion of the request, during the limitation period of the legal actions arising from the said request.
   7. Data provided on the booking recovery form: they will be kept 15 days after the abandonment of the reservation.

    

   1. USER RESPONSIBILITY

   The User:

   • You guarantee that you are over eighteen (18) years of age and that the data you provide to SUMUS HOTELS GROUP is true, accurate, complete and up-to-date. For this purpose, the user is responsible for the veracity of all the data that he/she communicates and will keep the information provided conveniently updated, in such a way that it responds to his/her real situation.
   • Guarantee that you have informed the third parties of those who provide your data, if so, of the aspects contained in this document. It also guarantees that you have obtained your authorization to provide your data to SUMUS HOTELS GROUP for the purposes indicated.
   • You will be responsible for false or inaccurate information you provide through the Website and for any direct or indirect damages caused by this to SUMUS HOTELS GROUP or third parties

    

   10. EXERCISE OF RIGHTS.

   The user can send a letter to SUMUS HOTELS GROUP , to the address PASSEIG MARITIM 50, 08380 Malgrat de Mar, Barcelona or by means of an email to the direcciónCONTACT@SUMUSHOTELS.COM, attaching a photocopy of their identity document, at any time and free of charge, to:

   • Revoke consents granted.
   • Obtain confirmation as to whether or not personal data concerning the user is being processed in SUMUS HOTELS GROUP.
   • Access your personal data.
   • Correct incorrect or incomplete data.
   • Request the deletion of your personal data when, for some reason, the data is no longer necessary for the purposes for which it was obtained.
   • Obtain from SUMUS HOTELS GROUP the limitation of the processing of data when any of the conditions provided for in the data protection regulations are met.
   • Request the portability of the data provided by the User in those cases provided in the regulations.
   • Contact SUMUS HOTELS GROUP via the following dirección:CONTACT@SUMUSHOTELS.COM
   • File a complaint regarding the protection of your personal data with the Spanish Agency for the Protection of Datoswww.aepd.es., when the data subject considers that SUMUS HOTELS GROUP has violated the rights that are recognized by the applicable regulations on data protection.

    

   11. 11. SECURITY MEASURES

   SUMUS HOTELS GROUP will process the user's data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the implementing regulations, adopting for this purpose the necessary technical and organizational measures that guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

Sumus Hotels Group (HOTEL STELLA, S.L. and ALSITER, S.L.) is the Data Controller and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDDD) in the legitimate interest of the Responsible, providing the following information:

End of treatment: involve the Data Subject in the recruitment processes, carrying out an analysis of the applicant's profile with the aim of selecting the best candidate for the vacant position of the Responsible.

Criteria for the retention of the data: they will be kept for a maximum period of one year, after which the data will be deleted guaranteeing full respect for confidentiality both in the treatment and in its subsequent destruction. In this sense, after the aforementioned period, and if you wish to continue participating in the selection processes of the Responsible, please send us your resume again.

Updating the data: in case of any modification to your data, please notify us in writing as soon as possible, in order to keep your data duly updated.

Communication of the data: the data will not be communicated to third parties, except legal obligation.

Rights that assist the Data Subject:

• Right to withdraw consent in any
• Right of access, rectification, portability and deletion of your data and the limitation or opposition to its processing.
• Right to lodge a complaint with the Supervisory Authority (www.aepd.es) if it considers that the processing does not comply with the regulations

Contact details to exercise your rights:

HOTEL STELLA, S.L.. C/ PUNTAIRES, 1 - 08397 PINEDA DE MAR (BARCELONA).

ALSITER, S.A., PASSEIG MARITIM, 50 - 08380 MALGRAT DE MAR (Barcelona)

EMAIL: CONTACT@SUMUSHOTELS.COM

INFORMACIÓN SOBRE COOKIES

Debido a la entrada en vigor de la referente modificación de la «Ley de Servicios de la Sociedad de la Información» (LSSICE) establecida por el Real Decreto 13/2012, es de obligación obtener el consentimiento expreso del usuario de todas las páginas web que usan cookies prescindibles, antes de que este navegue por ellas.

¿QUÉ SON LAS COOKIES?

Las cookies y otras tecnologías similares tales como local shared objects, flash cookies o píxeles, son herramientas empleadas por los servidores Web para almacenar y recuperar información acerca de sus visitantes, así como para ofrecer un correcto funcionamiento del sitio.

Mediante el uso de estos dispositivos se permite al servidor Web recordar algunos datos concernientes al usuario, como sus preferencias para la visualización de las páginas de ese servidor, nombre y contraseña, productos que más le interesan, etc.

COOKIES AFECTADAS POR LA NORMATIVA Y COOKIES EXCEPTUADAS

Según la directiva de la UE, las cookies que requieren el consentimiento informado por parte del usuario son las cookies de analítica y las de publicidad y afiliación, quedando exceptuadas las de carácter técnico y las necesarias para el funcionamiento del sitio web o la prestación de servicios expresamente solicitados por el usuario.

TIPOS DE COOKIES

SEGÚN LA FINALIDAD

Cookies técnicas y funcionales: son aquellas que permiten al usuario la navegación a través de una página web, plataforma o aplicación y la utilización de las diferentes opciones o servicios que en ella existan.

Cookies analíticas: son aquellas que permiten al responsable de las mismas el seguimiento y análisis del comportamiento de los usuarios de los sitios web a los que están vinculadas. La información recogida mediante este tipo de cookies se utiliza en la medición de la actividad de los sitios web, aplicación o plataforma y para la elaboración de perfiles de navegación de los usuarios de dichos sitios, aplicaciones y plataformas, con el fin de introducir mejoras en función del análisis de los datos de uso que hacen los usuarios del servicio.

Cookies publicitarias: son aquellas que permiten la gestión, de la forma más eficaz posible, de los espacios publicitarios que, en su caso, el editor haya incluido en una página web, aplicación o plataforma desde la que presta el servicio solicitado en base a criterios como el contenido editado o la frecuencia en la que se muestran los anuncios.

Cookies de publicidad comportamental: recogen información sobre las preferencias y elecciones personales del usuario (retargeting) para permitir la gestión, de la forma más eficaz posible, de los espacios publicitarios que, en su caso, el editor haya incluido en una página web, aplicación o plataforma desde la que presta el servicio solicitado.

Cookies sociales: son establecidas por las plataformas de redes sociales en los servicios para permitirle compartir contenido con sus amigos y redes. Las plataformas de medios sociales tienen la capacidad de rastrear su actividad en línea fuera de los Servicios. Esto puede afectar al contenido y los mensajes que ve en otros servicios que visita.

Cookies de afiliados: permiten hacer un seguimiento de las visitas procedentes de otras webs, con las que el sitio web establece un contrato de afiliación (empresas de afiliación).

Cookies de seguridad: almacenan información cifrada para evitar que los datos guardados en ellas sean vulnerables a ataques maliciosos de terceros.

SEGÚN LA PROPIEDAD

Cookies propias : son aquellas que se envían al equipo terminal del usuario desde un equipo o dominio gestionado por el propio editor y desde el que se presta el servicio solicitado por el usuario.

Cookies de terceros: son aquellas que se envían al equipo terminal del usuario desde un equipo o dominio que no es gestionado por el editor, sino por otra entidad que trata los datos obtenidos través de las cookies.

SEGÚN EL PLAZO DE CONSERVACIÓN

Cookies de sesión: son un tipo de cookies diseñadas para recabar y almacenar datos mientras el usuario accede a una página web.

Cookies persistentes: son un tipo de cookies en el que los datos siguen almacenados en el terminal y pueden ser accedidos y tratados durante un período definido por el responsable de la cookie, y que puede ir de unos minutos a varios años.

TRATAMIENTO DE DATOS PERSONALES

HOTEL STELLA, S.L. es el Responsable del tratamiento de los datos personales del Interesado y le informa de que estos datos serán tratados de conformidad con lo dispuesto en el Reglamento (UE) 2016/679, de 27 de abril de 2016 (GDPR), por lo que se le facilita la siguiente información del tratamiento:

Fines del tratamiento: según se especifica en el apartado de cookies que se utilizan en este sitio web.

Legitimación del tratamiento: por consentimiento del interesado (art. 6.1 GDPR).

Criterios de conservación de los datos: según se especifica en el apartado de cookies utilizadas en la web.

Comunicación de los datos: no se comunicarán los datos a terceros, excepto en cookies propiedad de terceros o por obligación legal.

Derechos que asisten al Interesado:

• Derecho a retirar el consentimiento en cualquier
• Derecho de acceso, rectificación, portabilidad y supresión de sus datos, y de limitación u oposición a su
• Derecho a presentar una reclamación ante la Autoridad de control (www.aepd.es) si considera que el tratamiento no se ajusta a la normativa

Datos de contacto para ejercer sus derechos:

HOTEL STELLA, S.L.. C/ PUNTAIRES, 1 - 08397 PINEDA DE MAR (Barcelona).

ALSITER,  S.A. PASSEIG MARITIM 52, 08380 MALGRAT DE MAR (Barcelona)

Email: contact@sumushotels.com

COOKIES UTILIZADAS EN ESTE SITIO WEB